︎︎︎Shipping & Returns
We offer flat rate shipping for all orders! All orders are posted with tracking, so we can ensure you get your goodies.
Domestic (so-called Australia): $5.50
Aotearoa (New Zealand): $22.50
Everywhere else: $35.50
Orders will be posted within 5 business days. Keep in mind that it’s just Rochelle and Joëlle packing and posting orders! In these covid times, expect delays on orders, especially international orders.
We do not accept returns or refunds, but if you run into any issues with your order, please let us know! email@example.com
︎︎︎Packaging & Sustainability
All orders are packaged in compostable mailers, padded with recycled boxboard and/or second-hand/reused paper, bubble wrap and string.
We are using up what we have around the house before moving on to a more standardised version eco-conscious packaging.
To minimise waste, items will be wrapped in groups, rather than individually. If something in your order is a gift and you would like it wrapped separately, let us know in the notes section at check out!
Every order comes with a hand written thank you note.
If you have any more questions, email us! firstname.lastname@example.org
Australian cards don’t have a ZIP code, so just leave that box blank at checkout.